FAQ

How long is therapy?

The length of treatment is based on the client's individualized needs. It can take about 8-12 sessions to learn skills and begin to disrupt patterns for change. However, treatment time varies and is measured against the client's identified treatment goals.

Are telehealth and in-person services available?

Yes, both!

In-person address: 1930 S. Alma School Rd, Suite B210, Mesa, AZ 85210

Telehealth: Clients will receive an email with a link to a HIPPA-compliant telehealth visit. Clients must be in the state of AZ during the appointment.

Is there a late cancellation/no-show policy?

Yes. Please get in touch with Arielle (via email, text, or portal messenger ) at least 24 hours before the appointment to avoid the late cancellation/no-show fee. Arielle will charge the entire session fee of $160 for a late cancellation or no-show of an appointment. The policy is in place to allow adequate time for services to be available for clients who need them.

What forms of payment are accepted?

Credit + Debit Cards
Cash
HSA/FSA

Arielle is not an in-network provider with my insurance. What are my options?

Arielle works with Mentaya, a platform that helps clients get money back on out-of-network therapy sessions. If you have out-of-network benefits, Mentaya will file claims and handle the insurance paperwork to ensure you get reimbursed. They charge a 5% fee per claim and have helped people get thousands of dollars back yearly. Note: Mentaya's goal is to save you time and money. Participation is optional, and your therapist does not benefit from it.

Learn more about Mentaya

Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises